PRIVACY POLICY
giant-eshop, Plot No - 25, Progressive Industrial Park, Near Sector - B Railway Crossing, Sanwer Road Industrial Estate, Sector-B, Indore – 452015, (MP) INDIA 9644529991,9644529994 Email us for your any query:: - admin@giant-eshop.in
Privacy Policy ( Last updated on 19/08/2023 )
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how "giant-eshop" collects, use, share or
otherwise process your personal information through the website www.giant-eshop.in This Privacy Policy is an electronic record and is published in compliance with the terms and rules of
the Information Technology Act, 2000 including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
By visiting this Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use
and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy.
If you do not agree please do not use or access our Platform. While you may be able to browse certain sections of this platform without registering with us, please be informed that in
order to be able to utilize the products or services of this platform you will be required to register with us. Please note, we do not offer any product or services under this Platform outside
India and your personal information will primarily be stored and processed in India.
BY ACCESSING OR USING THIS PLATFORM YOU AGREE TO HAVE READ, UNDERSTOOD AND AGREED TO ADHERE TO ALL THE TERMS OF THIS
PRIVACY POLICY AND OUR TERMS AND CONDITIONS.
Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account with
us. If you do not wish to receive promotional communications from us, you have the option to unsubscribe or opt-out.
We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your
personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified.
You may access, correct, and update your personal information directly through the functionalities provided on the Platform. You can also write to us at the
contact information provided below to assist you with these requests. You have an option to withdraw your consent that you have already provided by writing
to us at -- giant-eshop.in . Please mention “for withdrawal of consent” in the subject line of your communication. We will verify such requests before acting
upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy,
related Terms of Use and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, such withdrawal may hamper your access
to the Platform or restrict provision of our services to you for which we consider that information to be necessary.
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices.
We will alert you to significant changes by posting the date our policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to
do so by applicable law.
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information
(including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other
people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
You, while providing your personal information over the Platform or any partner platforms or establishments, consent to us (including our other corporate
entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS,
instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.
By availing any other services provided on our platform by any of our partners, third parties you provide explicit consent to giant-eshop and its partners, third
parties to contact you through SMS, instant messaging apps, call and/or e-mail and use and process the personal data provided by you.
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how "Giant-eshop" collect and process your personal information through Giant-eshop websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together "Giant-eshop Services"). By using Giant-eshop Services, you are consenting to the practices described in this Privacy Notice.
What Personal Information About Customers Does Giant-eshop Collect?
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
· Information You Give Us: We receive and store any information you provide in relation to Giant-eshop Services.
· Automatic Information: We automatically collect and store certain types of information about your use of Giant-eshop Services, including information about your interaction with products, content, and services available through Giant-eshop Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Giant-eshop Services and other content served by or on behalf of Giant-eshop on other websites. Our physical stores may use cameras, computer vision, sensors, and other technology to gather information about your activity in the store, such as the products and services you interact with.
· Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
· Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
· Provide, troubleshoot, and improve Giant-eshop Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Giant-eshop Services.
· Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Giant-eshop Services.
· Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services. For more information about Alexa voice services , click here.
· Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
· Communicate with you. We use your personal information to communicate with you in relation to Giant-eshop Services via different channels (e.g., by phone, email, chat).
· Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
· Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Giant-eshop, and others. We may also use scoring methods to assess and manage credit risks.
To enable our systems to recognize your browser or device and to provide and improve Giant-eshop Services, we use cookies and other identifiers. For more information about cookies and how we use them.
Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries Giant-eshop controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
· Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Giant-eshop Services. For example, you can order products from third parties through our stores, download applications from third-party application providers from our App Store, and enable third-party skills through our many offered services. We also offer services or sell product lines jointly with third-party businesses, such as co-branded credit cards. You can tell when a third party is involved in your transactions, and we share customers' personal information related to those transactions with that third party.
· Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
· Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Giant-eshop or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
· Protection of Giant-eshop and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Giant-eshop, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
We design our systems with your security and privacy in mind.
· We work to protect the security of your personal information during transmission by using encryption protocols and software.
· We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
· We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
· Our devices offer security features to protect them against unauthorized access and loss of data.
· It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Giant-eshop account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.
· Third-Party Advertisers and Links to Other Websites: Giant-eshop Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at Giant-eshop, including interest-based ads.
· Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant Giant-eshop ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, a device identifier, or a code derived from applying irreversible cryptography to other information like an email address. While we do not share your specific shopping actions like purchases, product views, or searches with ad companies, we may share an advertising identifier and an estimate of the value of the ads they show you on our behalf so they can serve you with more effective Giant-eshop ads. Some ad companies also use this information to serve you relevant ads from other advertisers.
You can access your information, including your name, address, payment options, profile information, membership, household settings, and purchase history in the "Your Account" section of the website.
If you have any questions as to how we collect and use your personal information, please contact our Customer Service by sending e-mail at - admin@giant-eshop.in
· As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Giant-eshop Services.
· You can add or update certain information on pages/
· If you do not want to receive email or other communications just write to us.
· The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of Giant-eshop Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Services that require you to Sign in..
Are Children Allowed to Use Giant-eshop Services?
Giant-eshop does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Giant-eshop Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
If you choose to use Giant-eshop Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law. If you have any concern about privacy at Giant-eshop, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us When You Use Giant-eshop Services
You provide information to us when you:
· search or shop for products or services in our stores;
· add or remove an item from your cart, or place an order through or use Giant-eshop Services;
· download, stream, view, or use content on a device or through a service or application on a device;
· provide information in Your Account (and you might have more than one if you have used more than one email address or mobile number when shopping with us) or Your Profile ;
· talking to us on – 9644529991 or otherwise interacting with us at - admin@giant-eshop.in
· upload your contacts;
· configure your settings on, provide data access permissions for, or interact with an Giant-eshop device or service;
· provide information in your Seller Account , Publishing account , Developer account , or any other account we make available that allows you to develop or offer software, goods, or services to Giant-eshop customers;
· offer your products or services on or through Giant-eshop Services;
· communicate with us by phone, email, or otherwise;
· complete a questionnaire, a support ticket, or a contest entry form;
· upload or stream images, videos or other files to Prime Photos, Giant-eshop Drive, or other Giant-eshop Services;
· use our services
· compile your preferences, Watchlists pattern of product listing , Wish Lists, or other gift registries;
· participate in Discussion Boards or other community features;
· provide and rate Reviews;
· specify a Special Occasion Reminder; or
· employ Product Availability Alerts, such as Available to Order Notifications.
·
As a result of those actions, you might supply us with such information as:
· identifying information such as your name, address, and phone numbers;
· payment information;
· your age;
· your location information;
· your IP address;
· people, addresses and phone numbers listed in your Addresses;
· email addresses of your friends and other people;
· content of reviews and emails to us;
· personal description and photograph in Your Profile;
· voice recordings when you speak to us for quality purpose & judging customer care personnel replying methods.
· images and videos collected or stored in connection with Giant-eshop Services;
· information and documents regarding identity, including Social Security and driver's license numbers;
· corporate and financial information;
· credit history information; and
· device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them with your other Giant-eshop devices.
Automatic Information
Examples of the information we collect and analyze include:
· the internet protocol (IP) address used to connect your computer to the internet;
· login, email address, and password;
· the location of your device or computer;
· content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
· device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
· Giant-eshop Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
· version and time zone settings;
· purchase and content use history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers;
· the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
· phone numbers used to call our customer service number; and
· images or videos when you shop in our stores, or stores using Giant-eshop Services.
We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.
Information from Other Sources
Examples of information we receive from other sources include:
· updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
· account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services;
· information about your interactions with products and services offered by our subsidiaries;
· search results and links, including paid listings (such as Sponsored Links);
· information about internet-connected devices and services linked with Alexa; and
· credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
Examples of information you can access through Giant-eshop Services include:
· status of recent orders (including subscriptions);
· your complete order history;
· personally identifiable information (including name, email, password, and address book);
· payment settings (including payment card information, promotional certificate and gift card balances, and 1-Click settings);
· email notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters);
· recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
· shopping lists and gift registries (including Wish Lists and Baby and Wedding Registries);
· your content, devices, services, and related settings, and communications and personalized advertising preferences;
· content that you recently viewed;
· voice recordings associated with your account;
· Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);